Delivery and Information

INTERNET DELIVERY INFORMATION

We aim to deliver orders typically within 3-5 working days (UK mainland). We can also deliver to most parts of Europe. In addition to this, we also offer 24 Hour Delivery options. Please note that any orders placed after 12pm Noon will be processed the next business day.

Please make sure your address is carefully entered into Website. Our courier system takes input DIRECTLY from your text and so errors will most likely NOT be trapped and rectified resulting in failed deliveries and delays or even lost items.

Please see below for expected Delivery times for Orders placed on Specific Days

Condition for Delivery

WE ALWAYS NEED A PHONE NUMBER FOR INTERNATIONAL DELIVERIES. YOUR ORDER CANNOT BE DISPATCHED UNTIL WE GET YOUR NUMBER. THIS IS A CONDITION OF SALE - Failure to provide a telephone number will result in us rejecting the order and will thus cancel the contract of sale

In most instances we use UKmail as our courier. For certain deliveries (particularly abroad) we also use UPS, Parcel Force or the Royal Mail. Please note that delivery times are estimated and where the client has paid extra for an upgraded delivery service which subsequently fails to deliver on time through no fault of the client then the client will be eligible for a refund on that upgrade, if the Client was not home during the attempt of delivery then no Refund would be issued. This upgrade refund is the maximum liability to which we will be held for courier negligence. Please note that delivery times are estimated

In most instances our deliveries require a Signature and canít be left in a Safe Location. The courier may attempt a delivery to a neighbour but a Signature would still be required. Please ensure that you select a delivery address where a Signature can be obtained within working hours

We struggle to deliver to many small offshore addresses such as Ceuta, Ibiza, Balearic Islands, Canary Islands, Mallorca, Majorca, Madeira, Reunion Islands etc Ė please note that we will always do our best but email us BEFORE you buy to check if you are unsure. If we canít deliver we will simply refund for you. This will constitute rejection of the order and will thus cancel the contract of sale

DELIVERY TYPE ORDER PLACED BEFORE 12 NOON EXPECTED BY ORDER PLACED AFTER 12 NOON EXPECTED BY
Standard Monday Before 12 Noon Following Thursday - Monday Monday After 12 Noon Following Friday -Tuesday
Standard Tuesday Before 12 Noon Following Friday - Tuesday Tuesday After 12 Noon Following Monday - Wednesday
Standard Wednesday Before 12 Noon Following Monday - Wednesday Wednesday After 12 Noon Following Tuesday - Thursday
Standard Thursday Before 12 Noon Following Tuesday - Thursday Thursday After 12 Noon Following Wednesday - Friday
Standard Friday Before 12 Noon Following Wednesday - Friday Friday After 12 Noon Following Thursday - Monday
Standard Saturday Before 12 Noon Following Friday - Monday Saturday After 12 Noon Following Friday - Tuesday
Standard Sunday Before 12 Noon Following Friday - Monday Sunday After 12 Noon Following Friday - Tuesday
Next Day Monday Before 12 Noon Expect Tuesday Monday After 12 Noon Expect Wednesday
Next Day Tuesday Before 12 Noon Expect Wednesday Tuesday After 12 Noon Expect Thursday
Next day Wednesday Before 12 Noon Expect Thursday Wednesday After 12 Noon Expect Friday
Next Day Thursday Before 12 Noon Expect Friday Thursday After 12 Noon Expect Monday
Next Day Friday Before 12 Noon Expect Monday Friday After 12 Noon Expect Tuesday
Next Day Saturday Before 12 Noon Expect Tuesday Saturday After 12 Noon Expect Wednesday
Next Day Sunday Before 12 Noon Expect Tuesday Sunday After 12 Noon Expect Wednesday
Thompsons Ltd

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