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Used at some of the worlds most exclusive automotive events to quickly remove light dirt and fingerprints. Rapid Detailer removes light dirt, restores shine and leaves a layer of polymeric protection on surfaces. It is a superior maintenance product for all exterior surfaces, including paintwork, rubber, plastic, chrome, carbon fibre and glass. It can also be used as a clay bar lubricant. If your car is in between clean and dirty, Rapid Detailer is perfect. It will not remove or affect polishes, waxes or sealants and actually tops up existing protection. You can also apply it to rubber, plastic, bare metal and chrome. If you have driven your car to a show, or are displaying it somewhere, this is perfect to get it back to 100%. If you have ever seen us maintaining cars at a show, we will have been using Rapid Detailer, it is our "go to" product. Team up with a Hi-Tech Finishing Cloth and it is the perfect maintenance duo. Rapid Detailer is also an excellent clay bar lubricant and comes as part of the Surface Detailing Clay Kit.
We aim to deliver orders typically within 3-5 working days (UK mainland). We can also deliver to most parts of Europe. In addition to this, we also offer 24 Hour Delivery options. Please note that any orders placed after 12pm Noon will be processed the next business day.
Please be aware out internet dispatch only operate Monday to Friday (Closed Major Holidays and Bank Holidays) If you place a order on any days outside of these, please refer to the chart below to view your estimated delivery date
Please make sure your address is carefully entered into Website. Our courier system takes input DIRECTLY from your text and so errors will most likely NOT be trapped and rectified resulting in failed deliveries and delays or even lost items.
DELIVERY TYPE | ORDER PLACED BEFORE 12 NOON | EXPECTED BY | ORDER PLACED AFTER 12 NOON | EXPECTED BY |
---|---|---|---|---|
Standard | Monday Before 12 Noon | Following Thursday - Monday | Monday After 12 Noon | Following Friday -Tuesday |
Standard | Tuesday Before 12 Noon | Following Friday - Tuesday | Tuesday After 12 Noon | Following Monday - Wednesday |
Standard | Wednesday Before 12 Noon | Following Monday - Wednesday | Wednesday After 12 Noon | Following Tuesday - Thursday |
Standard | Thursday Before 12 Noon | Following Tuesday - Thursday | Thursday After 12 Noon | Following Wednesday - Friday |
Standard | Friday Before 12 Noon | Following Wednesday - Friday | Friday After 12 Noon | Following Thursday - Monday |
Standard | Saturday Before 12 Noon | Following Friday - Monday | Saturday After 12 Noon | Following Friday - Tuesday |
Standard | Sunday Before 12 Noon | Following Friday - Monday | Sunday After 12 Noon | Following Friday - Tuesday |
Next Day | Monday Before 12 Noon | Expect Tuesday | Monday After 12 Noon | Expect Wednesday |
Next Day | Tuesday Before 12 Noon | Expect Wednesday | Tuesday After 12 Noon | Expect Thursday |
Next day | Wednesday Before 12 Noon | Expect Thursday | Wednesday After 12 Noon | Expect Friday |
Next Day | Thursday Before 12 Noon | Expect Friday | Thursday After 12 Noon | Expect Monday |
Next Day | Friday Before 12 Noon | Expect Monday | Friday After 12 Noon | Expect Tuesday |
Next Day | Saturday Before 12 Noon | Expect Tuesday | Saturday After 12 Noon | Expect Wednesday |
Next Day | Sunday Before 12 Noon | Expect Tuesday | Sunday After 12 Noon | Expect Wednesday |
STEP 1 CHECK MATRIX
Please check the matrix below to see how your return will be handled
STEP 2 REQUEST TRMA NUMBER
Contact us via marketplace messaging or email sales@thompsonsltd.co.uk with details of the return and we will issue appropriate documents
STEP 3 PACK ITEM(S) WELL
Ensure that items are well packed for transit during return procedure
ITEM CONDITION | DAYS FROM RECEIPT | UK MAINLAND POLICY | UK MAINLAND NOTES | NON UK MAINLAND POLICY | NON UK MAINLAND NOTES | ADDITIONAL INFORMATION |
---|---|---|---|---|---|---|
Unwanted** Unopened or Unused | < 30 | Please return the item to us for a full refund of original Purchase Price (Less Carriage) | Client pays return postage | Please return the item to us for a full refund of original Purchase Price (Less Carriage) | Client pays return postage | - |
Unwanted** Unopened or Unused | 30 > | Afraid we are unable to accept any returns after 30 Days unless faulty or damaged. Please see below for Faulty or Damaged Products | - | Afraid we are unable to accept any returns after 30 Days unless faulty or damaged. Please see below for Faulty or Damaged Products | - | - |
Operation Defective | < 30 | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product. | If the client is unable to print the label out we will provide it via the driver upon request | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable. | We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be faulty / Defective | - |
Operation Defective | 31 > 90 | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product. | If the client is unable to print the label out we will provide it via the driver upon request | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report, rectification or replacement/refund as appropriate. | We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be faulty / Defective | - |
Operation Defective | 91 > | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and rectification. | Client covers return cost | Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and rectification. | Client covers return cost | No excuses - customer must return non working item. |
Visually Defective | < 30 | Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product. | If the client is unable to print the label out we will provide it via the driver upon request | Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable. | We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be Visually Defective | - |
Visually Defective | 31 > 90 | Items that are obviously damaged should be returned to base for for inspection, report, rectification or replacement/refund as appropriate. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product. | If the client is unable to print the label out we will provide it via the driver upon request | Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable. | We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be Visually Defective | - |
Visually Defective | 91 > | Items that are obviously damaged should be returned to base for inspection, report and rectification. | Client covers return cost | Items that are obviously damaged should be returned to base for inspection, report and rectification. | Client covers return cost | No excuses - customer must return Visually Defective Item. |