Thompsons Ltd | Lanzar DCT65.3 Distinct Series 6.5-Inch 200-Watt 2-Way Coaxial Speaker

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At Lanzar we believe in craftsmanship, quality, and accuracy! It takes all of these to deliver true quality performance in both construction, and sound reproduction. These are the back bones to all of our Lanzar Product 2012 line up. Our Optidrive line of products have been key choice of db drag professionals worldwide. We have a proven track record that has allowed our Lanzar products to grace the audiophile world for several decades. We would like to say thank you to our loyal Lanzar community, and we look forward to another year of record setting performance. to thank you, our customers, for continuing to use Lanzar products and helping us grow. Some companies focus on the customer, some focus on quality. At Lanzar, we don't need to compromise.

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Delivery Info

We aim to deliver orders typically within 3-5 working days (UK mainland). We can also deliver to most parts of Europe. In addition to this, we also offer 24 Hour Delivery options. Please note that any orders placed after 12pm Noon will be processed the next business day.

Please be aware out internet dispatch only operate Monday to Friday (Closed Major Holidays and Bank Holidays) If you place a order on any days outside of these, please refer to the chart below to view your estimated delivery date

Please make sure your address is carefully entered into Website. Our courier system takes input DIRECTLY from your text and so errors will most likely NOT be trapped and rectified resulting in failed deliveries and delays or even lost items.

Important EU Shipping

Please note that due to UK leaving Brexit, delays are higher than usual across Europe. Thompsons are working hard to ensure items are dispatched as quickly as possible. Custom charges will be applicable on most orders

Condition for Delivery

WE ALWAYS NEED A PHONE NUMBER FOR INTERNATIONAL DELIVERIES. YOUR ORDER CANNOT BE DISPATCHED UNTIL WE GET YOUR NUMBER. THIS IS A CONDITION OF SALE - Failure to provide a telephone number will result in us rejecting the order and will thus cancel the contract of sale

In most instances we use Yodel as our courier. For certain deliveries (particularly abroad) we also use UPS, Parcel Force or the Royal Mail. Please note that delivery times are estimated and where the client has paid extra for an upgraded delivery service which subsequently fails to deliver on time through no fault of the client then the client will be eligible for a refund on that upgrade, if the Client was not home during the attempt of delivery then no Refund would be issued. This upgrade refund is the maximum liability to which we will be held for courier negligence. Please note that delivery times are estimated

In most instances our deliveries require a Signature and can’t be left in a Safe Location. The courier may attempt a delivery to a neighbour but a Signature would still be required. Please ensure that you select a delivery address where a Signature can be obtained within working hours

We struggle to deliver to many small offshore addresses such as Ceuta, Ibiza, Balearic Islands, Canary Islands, Mallorca, Majorca, Madeira, Reunion Islands etc – please note that we will always do our best but email us BEFORE you buy to check if you are unsure. If we can’t deliver we will simply refund for you. This will constitute rejection of the order and will thus cancel the contract of sale

Please see below for expected delivery times for orders placed on specific days (UK ONLY)

DELIVERY TYPE	ORDER PLACED BEFORE 12 NOON	EXPECTED BY	ORDER PLACED AFTER 12 NOON	EXPECTED BY
Standard	Monday Before 12 Noon	Following Thursday - Monday	Monday After 12 Noon	Following Friday -Tuesday
Standard	Tuesday Before 12 Noon	Following Friday - Tuesday	Tuesday After 12 Noon	Following Monday - Wednesday
Standard	Wednesday Before 12 Noon	Following Monday - Wednesday	Wednesday After 12 Noon	Following Tuesday - Thursday
Standard	Thursday Before 12 Noon	Following Tuesday - Thursday	Thursday After 12 Noon	Following Wednesday - Friday
Standard	Friday Before 12 Noon	Following Wednesday - Friday	Friday After 12 Noon	Following Thursday - Monday
Standard	Saturday Before 12 Noon	Following Friday - Monday	Saturday After 12 Noon	Following Friday - Tuesday
Standard	Sunday Before 12 Noon	Following Friday - Monday	Sunday After 12 Noon	Following Friday - Tuesday
Next Day	Monday Before 12 Noon	Expect Tuesday	Monday After 12 Noon	Expect Wednesday
Next Day	Tuesday Before 12 Noon	Expect Wednesday	Tuesday After 12 Noon	Expect Thursday
Next day	Wednesday Before 12 Noon	Expect Thursday	Wednesday After 12 Noon	Expect Friday
Next Day	Thursday Before 12 Noon	Expect Friday	Thursday After 12 Noon	Expect Monday
Next Day	Friday Before 12 Noon	Expect Monday	Friday After 12 Noon	Expect Tuesday
Next Day	Saturday Before 12 Noon	Expect Tuesday	Saturday After 12 Noon	Expect Wednesday
Next Day	Sunday Before 12 Noon	Expect Tuesday	Sunday After 12 Noon	Expect Wednesday

Returns

STEP 1 CHECK MATRIX
Please check the matrix below to see how your return will be handled

STEP 2 REQUEST TRMA NUMBER
Contact us via marketplace messaging or email sales@thompsonsltd.co.uk with details of the return and we will issue appropriate documents

STEP 3 PACK ITEM(S) WELL
Ensure that items are well packed for transit during return procedure

ITEM CONDITION	DAYS FROM RECEIPT	UK MAINLAND POLICY	UK MAINLAND NOTES	NON UK MAINLAND POLICY	NON UK MAINLAND NOTES	ADDITIONAL INFORMATION
Unwanted Unopened or Unused**	< 30	Please return the item to us for a full refund of original Purchase Price (Less Carriage)	Client pays return postage	Please return the item to us for a full refund of original Purchase Price (Less Carriage)	Client pays return postage	-
Unwanted Unopened or Unused**	30 >	Afraid we are unable to accept any returns after 30 Days unless faulty or damaged. Please see below for Faulty or Damaged Products	-	Afraid we are unable to accept any returns after 30 Days unless faulty or damaged. Please see below for Faulty or Damaged Products	-	-
Operation Defective	< 30	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product.	If the client is unable to print the label out we will provide it via the driver upon request	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable.	We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be faulty / Defective	-
Operation Defective	31 > 90	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product.	If the client is unable to print the label out we will provide it via the driver upon request	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report, rectification or replacement/refund as appropriate.	We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be faulty / Defective	-
Operation Defective	91 >	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and rectification.	Client covers return cost	Items that are not obviously damaged but do not appear to work correctly must be returned to base for inspection, report and rectification.	Client covers return cost	No excuses - customer must return non working item.
Visually Defective	< 30	Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product.	If the client is unable to print the label out we will provide it via the driver upon request	Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable.	We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be Visually Defective	-
Visually Defective	31 > 90	Items that are obviously damaged should be returned to base for for inspection, report, rectification or replacement/refund as appropriate. We will collect the suspect faulty item for mainland UK clients, via the provision of a label to print out and affix to the product.	If the client is unable to print the label out we will provide it via the driver upon request	Items that are obviously damaged should be returned to base for inspection, report and replacement or refund where applicable.	We will offer up too £10 for Postage Costs as a good will gesture should the item be found to be Visually Defective	-
Visually Defective	91 >	Items that are obviously damaged should be returned to base for inspection, report and rectification.	Client covers return cost	Items that are obviously damaged should be returned to base for inspection, report and rectification.	Client covers return cost	No excuses - customer must return Visually Defective Item.

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Lanzar DCT65.3 Distinct Series 6.5-Inch 200-Watt 2-Way Coaxial Speaker

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